my old env2 doesnt work right so i got a new one in the mail today. im following the directions in the book which say to go to verizonwireless.com/myverizon and log in. which i did. then it tells me to go to my phone and lick on activate phone. and i did that too. then it says something about replacement equiptment and i cant find that. and its saying that when i put my ESN code in its wrong. but its not. can someone please help me because i need my new phone activated and it wont let me do it.|||Why don't you try to remove the battery, wait for a minute and follow the instructions once again. If it doesn't work, call Verizon, they will be able to help you, that's there job. Good luck!|||Lick? lolz i had to say that um idk when they write those things they normally skip steps so you have to kinda guess. is there anything about phones or addin a phone try following that if u can. Sorry i got u.s. cellular so idk|||Call the people your with eg. optus/vodafone etc..
And an answering machine should come on and you tell them your problem and answer there questions..
Good Luck :)|||you might just have to call verizon my virgin mobile phone is like that i have to call it in whenever upgrading or replacing|||call the compony they will be glade to help you
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