Friday, December 16, 2011

How do i transfer contacts from one broken cell phone to another? (verizon)?

A week ago i dropped my (remanufactured) verizon env2 phone about a foot off the ground and now both screens are completely blank although the numbers still light up and i can recieve messages and make phone calls but i cannot view anything. luckily i had asurion insurance for my phone and today i got an env3 in the mail. The only problem i have is that i have a lot of contacts i need to switch over from the broken phone to the new but cannot do it as i cannot see anything. i went to verizon.com to set up a myverizon account so i could keep a backup contact list and they sent my phone a message with my temporary password but i cannot see it. so my friends i need your help on how i can switch the contacts over to the new phone before a week when i need to mail my damaged phone to asurion. thanks|||Your best resource for this issue is to go directly to a Verizon Wireless Corporate Store. The tech team can help you get all of your contacts off of your phone by hooking it up to their computers there using software that is obviously not available to us. They can then move all of your things over to your enV3. Hope this helps!|||The only way to do this would be at a Verizon store, and there are no guarantees that they will actually be able to do this. You would need to download and set up Backup Assistant in your phone in order to backup your contacts, so that's why it wont work|||If you can figure out how to turn on your bluetooth you can copy them that way. When I had a Voyager, I signed up for contacts back up from the web. I backed up my contacts without touching my phone. There was a backup now button.

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